Vitros Chemistry System And Vitros Immunodiagnostic System

Recalling firm
Ortho-Clinical Diagnostics
Product
VITROS Chemistry System and VITROS Immunodiagnostic System. [Device]. Affected: VITROS™ XT 3400 chemistry, VITROS™ 3600 Immunnodiagnostic, VITROS™ 3600 Immunodiagnostic , VITROS™ 4600 chemistry,VITROS™ 5600 Integrated, VITROS™ XT 7600 Integrated
Reason
The manufacturer received a customer complaint regarding an erroneous result generated due to the use of an unintended reagent cartridge for a different assay., The investigation identified that the issue resulted from a combination of a software anomaly and user error. During a Manual Load procedure, a non-empty reagent cartridge was incorrectly presented to the operator after the LOAD DOOR was opened. The cartridge, which should have been removed, remained in the slot and was incorrectly identified by the VITROS System as the intended manually loaded reagent. As a result, the unintended...
Classification
Class I
Category
medical device recall
Country
New Zealand
Agency
MEDSAFE
Recall date
2026-02-03
Status
Ongoing
Distribution
New Zealand - Hospital/Pharmacy/Laboratory

Official recall notice from MEDSAFE

Recall details on Nibble Recalls: https://trynibble.app/recalls/f3c99dc7-7796-444c-ad5b-48d2c934751b