Ge Healthcare: System, Image Processing, Radiological
GE HealthCare is alerting users about a software issue in Portrait Core Services that may cause patients monitored on Portrait Mobile devices to be accidentally removed from the monitoring system when the software is updated. This issue affects healthcare facilities using this monitoring system. GE HealthCare is working to address the problem.
- Recalling firm
- GE Healthcare
- Product
- Core Services Hub V8, a set of backend services including Cross Enterprise (XE) and Workflow Core (WFC) services that enables enterprise imaging workflows, All versions
- Reason
- Under certain conditions historical imaging data migrated from a legacy system may become incorrectly associated with a different patient. If this occurs, studies or images may be displayed under the wrong patient record, which could lead to misdiagnosis or a delay in patient care.
- Classification
- Class II
- Category
- medical device recall
- Country
- United States
- Agency
- FDA-DEVICES
- Recall date
- 2026-07-31
- Status
- Open, Classified
- Areas affected
- AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, ...
- Distribution
- Worldwide - US Nationwide distribution.
Official recall notice from FDA-DEVICES
Recall details on Nibble Recalls: https://trynibble.app/recalls/e92f6355-5814-467d-984f-86a6de56bf27