Volvo Bus: Incorrect Emergency Exit Identification Label

Recall Summary Volvo Bus is recalling certain 2009-2025 Volvo 9700 buses because the emergency exit label on the entrance door is missing operating instructions. Without this information, passengers may have difficulty using the emergency exit quickly in an emergency. Volvo will replace the labels at no cost, and owners will receive notification letters starting November 3, 2026.

Recalling firm

Volvo Bus Corporation

Product

Component: EQUIPMENT. Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Reason

The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury. Remedy: Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

Classification

Class II

Category

vehicle recall

Country

United States

Agency

National Highway Traffic Safety Administration

Recall date

2026-09-18

Status

Ongoing

Distribution

Nationwide

Official recall notice from National Highway Traffic Safety Administration

Recall details on Nibble Recalls: https://trynibble.app/recalls/df564c3e-b1a8-443a-a2b6-4d85f45f1131