Arial 900 Mhz Call Station, Model Number Csk200-900mr, With Firmware Version: 1.6.3

Recall Summary Securitas Healthcare is recalling Arial 900 MHz Call Station Model CSK200-900MR with Firmware version 1.6.3 due to a firmware issue that may prevent the device from sending low battery alerts to the wireless emergency call system before the battery runs out. Affected units may fail to notify users that the battery is critically low, potentially leaving the device without power when needed. This recall affects specific production lots of this emergency call station model.

Recalling firm
Securitas Healthcare LLC
Product
Arial 900 MHz Call Station, Model Number CSK200-900MR, with Firmware version: 1.6.3
Reason
Securitas Healthcare has become aware of a firmware issue in the Call Stations in the Affected Lots that may cause Call Stations in the Affected Lots to (1) not transmit a low battery alert to the Arial Wireless Emergency Call System prior to battery failure, or (2) not transmit a low battery alert to the Arial Wireless Emergency Call system at least seven (7) days prior to the battery failing.
Classification
Class II
Category
consumer product recall
Country
United States
Agency
FDA-DEVICES
Recall date
2025-12-08
Status
Open, Classified

Official recall notice from FDA-DEVICES

Recall details on Nibble Recalls: https://trynibble.app/recalls/df355fef-8aae-45cb-a3a2-8739b1655093