Ingenia, Achieva Series

Recalling firm
Philips New Zealand Commercial Limited
Product
Ingenia, Achieva Series. [Device]. Model: Model number: 781342 Ref - Ingenia 3.0T running on software version R12.3.0 or R12.3.1.; Model number: 782153 Ref - MR 7700 running on software version R12.3.0 or R12.3.1.. Also covers: [MDR] MRI Systems MR 7700
Reason
The manufacturer has identified software problems affecting MR systems on software versions R12.3.0 and R12.3.1. The problems have no associated safety impact and do not prevent the system from functioning in accordance with the intended use; however, they can cause inconvenience for operators. Refer to Appendix A for details on the solutions that will be provided in software upgrade R12.3.2 SP1.
Classification
Class I
Category
medical device recall
Country
New Zealand
Agency
MEDSAFE
Recall date
2026-10-19
Status
Ongoing
Distribution
New Zealand - Hospital/Pharmacy/Laboratory

Official recall notice from MEDSAFE

Recall details on Nibble Recalls: https://trynibble.app/recalls/c299cf65-9945-459f-8ecf-250c1b546bad