Kent Imaging, Inc.: Snapshotglo Wound Imaging Device, Model Kb100, Kb100aa

SnapshotGLO Wound Imaging Device Recall Summary Kent Imaging is recalling SnapshotGLO Wound Imaging Devices (Models KB100 and KB100AA) because the software controlling the battery charging circuit cannot recognize when a battery has fully discharged into shipping mode, preventing the device from charging and becoming temporarily unusable. The affected devices were distributed nationwide to healthcare facilities in multiple states. This is classified as a Class II recall, meaning the problem could result in temporary loss of device function.

Recalling firm
KENT IMAGING, INC.
Product
SnapshotGLO Wound Imaging Device, Model KB100, KB100AA.
Reason
The software controlling the wound imaging device's battery charging circuit was not designed to recognize and recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, an affected device will not resume charging when reconnected to power and becomes temporarily unusable/ unavailable for wound imaging until corrected.
Classification
Class II
Category
medical device recall
Country
United States
Agency
U.S. Food and Drug Administration
Recall date
2026-06-30
Status
Ongoing
Areas affected
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, ...
Distribution
US Nationwide distribution in the states of PA, IA, FL, TX, GA, NV, CA, UT, IN, DC, KS, IL, TN, AR, AZ.

Official recall notice from U.S. Food and Drug Administration

Recall details on Nibble Recalls: https://trynibble.app/recalls/aa7ea71f-1bc3-4f2b-bd41-9f35e8c8aac0