2025 RAM 4500 - Visual System

Recall Summary RAM is recalling approximately 196,840 vehicles from 2025 and 2026 model years (1500, 2500, 3500, 4500, and 5500) equipped with a 12-inch instrument panel cluster due to a software issue that may prevent the cluster screen from displaying when the vehicle starts or while driving. When the screen fails, drivers cannot see important information like gear selection and warning indicators, which could increase crash risk. Owners will be notified by mail and instructed to take their vehicles to a dealership for a software update or cluster replacement.

Recalling firm
Fiat Chrysler Automobiles
Product
Vehicles: 2025 RAM 4500, 2025 RAM 5500, 2025 RAM 1500, 2025 RAM 2500, 2025 RAM 3500, 2026 RAM 4500, 2026 RAM 3500, 2026 RAM 1500, 2026 RAM 2500, 2026 RAM 5500. System: Visual System. Units affected: 9,842
Reason
Issue: On certain vehicles, a software problem could cause the instrument panel cluster screen not to display when starting the vehicle or while driving. If this happens, you may not be able to see certain information about the vehicle, including the gear selection, warnings, and tell-tales. Note: This recall only affects vehicles equipped with a 12" instrument panel cluster. This recall also affects certain RAM 3500, 4500 and 5500 chassis cab incomplete vehicles. Safety Risk: Warnings, tell-tales and gear selection indicators that don't display could increase the risk of a crash....
Category
vehicle recall
Country
Canada
Agency
TC
Recall date
2025-12-01
Status
Ongoing
Distribution
Canada-wide

Official recall notice from TC

Recall details on Nibble Recalls: https://trynibble.app/recalls/a54ac62a-a0d3-41ca-8029-9cacc107befc