Mri Systems

Recall Summary Philips Medical Systems Nederland BV is recalling MRI Systems in New Zealand hospitals, pharmacies, and laboratories due to a software issue that requires an upgrade. This is classified as a Class I recall, which is the most serious category. The recall affects MRI imaging systems that need software updates to address the identified problem.

Recalling firm
Philips New Zealand Commercial Limited
Product
MRI Systems. [Device]. Model: Model - MR 7700; Model - Ingenia 3.0T, Ingenia Ambition S. Affected: systems on versions R12.1.1 and R12.2.0.. Also covers: Ingenia, Achieva Series
Reason
The manufacturer has identified multiple software issues affecting MR systems on versions R12.1.1 and R12.2.0. The issues have no associated safety impact but may affect performance of the equipment. The manufacturer is providing details on the solutions being provided in R12.2 Service Pack (SP) 1.
Classification
Class I
Category
medical device recall
Country
New Zealand
Agency
MEDSAFE
Recall date
2026-04-22
Status
Ongoing
Distribution
New Zealand - Hospital/Pharmacy/Laboratory

Official recall notice from MEDSAFE

Recall details on Nibble Recalls: https://trynibble.app/recalls/83482680-3806-44a3-abfa-50665738cc54