Crystal Tws Headset; Smart True Wireless Bt Headset Purple
CRYSTAL TWS Headset Recall Summary Purple CRYSTAL TWS wireless earphones made by hoco have been recalled because the battery lacks proper temperature monitoring, which can cause the device to overheat and burn users. The product does not meet European safety standards. The recall affects the Hungarian market.
- Recalling firm
- hoco.
- Product
- Purple wireless earphones. CRYSTAL TWS HEADSET; Smart true wireless BT headset purple. Defect: Type of economic operator to whom the measure(s) were ordered: Distributor Category of measure(s): Withdrawal of the product from the market Date of entry into force: 02/04/2025 Type of economic operator to whom the measure(s) were ordered: Distributor Category of measure(s): Ban on the marketing of the product and any accompanying measures Date of entry into force: 02/04/2025
- Reason
- The battery management system lacks a cell temperature monitoring device. The product can overheat and cause burns to the user. The product does not comply with the General Product Safety Regulation nor with the European standard EN 62368-1.
- Category
- consumer product recall
- Country
- European Union
- Agency
- SAFETY-GATE
- Recall date
- 2026-05-08
- Status
- Ongoing
- Areas affected
- HU
- Distribution
- Hungary
Official recall notice from SAFETY-GATE
Recall details on Nibble Recalls: https://trynibble.app/recalls/72cbc7a3-4c7a-4fa5-9dfd-8f1eaceed5ff