Mercedes-benz Cars E-class: The Emergency Call System (ecall) Does Not Meet The Specification
Recall Summary Mercedes-Benz is recalling 40,651 vehicles across multiple models (E-Class, C-Class, S-Class, G-Class, GLC, A-Class, and others) in the United Kingdom because the emergency call system software does not function according to specifications. The issue will be fixed through a software update to the communication module that handles emergency calls. This is classified as a Class II recall, meaning the defect could cause a safety issue but is not immediately dangerous.
- Recalling firm
- MERCEDES-BENZ CARS UK LTD
- Product
- Vehicles: MERCEDES-BENZ CARS E-CLASS, MERCEDES-BENZ CARS G CLASS, MERCEDES-BENZ CARS C-CLASS, MERCEDES-BENZ CARS GLC, MERCEDES-BENZ CARS S-CLASS, MERCEDES-BENZ CARS AMG GT, MERCEDES-BENZ CARS CLS, MERCEDES-BENZ CARS B CLASS, MERCEDES-BENZ CARS SL, MERCEDES-BENZ CARS SLC, MERCEDES-BENZ CARS CLA, MERCEDES-BENZ CARS GLA, MERCEDES-BENZ CARS A CLASS. Units affected: 40,651
- Reason
- On affected vehicles the software of the communication module for the emergency call system does not meet the specification Remedy: Update the software of the communication module for the emergency call system
- Category
- vehicle recall
- Country
- United Kingdom
- Agency
- UK Driver and Vehicle Standards Agency
- Recall date
- 2020-10-06
- Status
- Ongoing
- Distribution
- United Kingdom
Official recall notice from UK Driver and Vehicle Standards Agency
Recall details on Nibble Recalls: https://trynibble.app/recalls/6245dd6a-15e6-4146-acdb-1bd48b439022