G7 Ios App, Dexcom One + Ios App
Dexcom is recalling the G7 and Dexcom One+ iOS apps in New Zealand because the software needs to be upgraded. This recall is classified as Class I, meaning there is a serious potential health risk. The recall affects users of these apps in New Zealand.
- Recalling firm
- AA-Med NZ Ltd
- Product
- G7 iOS App, Dexcom One + iOS App. [Device]. Model: G7 and D1+ CGM Sensor. Affected: SW12300 G7 iOS App v2.9-2.11.2. and SW14244 Dexcom One + iOS App, v1.5-1.6
- Reason
- A software error has been identified in the Dexcom G7 iOS / G7 Watch iOS app (versions 2.9.0–2.11.2) and the Dexcom ONE+ iOS app (versions 1.5–1.6). When the app has been running in the background for some time, bringing it to the foreground may cause it to flicker through previous glucose values (EGVs) and trend arrows before showing the current reading. This behaviour can delay glucose alerts and alarms., If a user is unaware that the displayed glucose value or trend arrow is outdated, or if an alert is delayed, there is a risk of missed detection of a hyperglycaemic or hypoglycaemic...
- Classification
- Class I
- Category
- medical device recall
- Country
- New Zealand
- Agency
- MEDSAFE
- Recall date
- 2026-04-08
- Status
- Ongoing
- Distribution
- New Zealand - Public Recall
Official recall notice from MEDSAFE
Recall details on Nibble Recalls: https://trynibble.app/recalls/2e7f90fe-e0d6-4f4e-b98b-3e2ab905500e