Artis Pheno And Artis Icono Systems

Siemens Healthcare is recalling ARTIS pheno and ARTIS icono systems distributed to hospitals, pharmacies, and laboratories in New Zealand due to a software issue that requires an upgrade. This is classified as a Class I recall, which is the most serious type. The recall affects medical imaging systems that were distributed in New Zealand healthcare settings.

Recalling firm
Siemens Healthcare (NZ) Ltd
Product
ARTIS pheno and ARTIS icono systems. [Device]. Model: Catalogue numbers - 11328100, 10849000, 11327700, 11327600. Affected: ARTIS pheno, ARTIS icono with VE30B and VE40B
Reason
The manufacturer has identified that the ARTIS pheno, ARTIS icono with VE30B and VE40B – Incorrectly Reported DAP value. During examination, the system may show sporadically:, 1. that zero dose is administered to the patient. This sporadic behavior is only shown in fluoroscopy and/or acquisitions with one (single) frame. The dose reported is "0", but dose is actually administered to the patient. OR, 2. that a major increase in the dose administered to the patient. The dose reported is significantly higher than the dose actually administered to the patient.
Classification
Class I
Category
medical device recall
Country
New Zealand
Agency
MEDSAFE
Recall date
2026-03-30
Status
Ongoing
Distribution
New Zealand - Hospital/Pharmacy/Laboratory

Official recall notice from MEDSAFE

Recall details on Nibble Recalls: https://trynibble.app/recalls/23918dc8-e602-46ae-9865-49ea67e73b1b