Ingenia, Achieva Series
Recall Summary Philips Medical Systems is recalling certain MRI systems (Ingenia, Ingenia Elition, Ingenia Ambition, and MR 7700 models) distributed to hospitals, pharmacies, and laboratories in New Zealand. The systems require a software upgrade to address an unspecified issue. This is classified as a Class I recall, the most serious category.
- Recalling firm
- Philips New Zealand Commercial Limited
- Product
- Ingenia, Achieva Series. [Device]. Model: Philips MR systems with SW versions R11.1 and R12.1; MR systems operating on software versions R11.1 and R12.1. Also covers: Ingenia, Ingenia Elition, Ingenia Ambition, MR 7700 MRI Systems
- Reason
- 26/05/2026: Update - The manufacturer has identified potential alignment errors in the cross-reference line functionality when reviewing images generated with the MobiView application., The manufacturer has identified potential alignment errors in the cross-reference line functionality when reviewing images generated with the MobiView application., A. The cross-reference line and/or box may be shown at an incorrect location when displayed on a MobiView generated image., The alignment errors may occur only if both of the following conditions are met:, Multi-station scans that require...
- Classification
- Class I
- Category
- medical device recall
- Country
- New Zealand
- Agency
- MEDSAFE
- Recall date
- 2026-05-26
- Status
- Ongoing
- Distribution
- New Zealand - Hospital/Pharmacy/Laboratory
Official recall notice from MEDSAFE
Recall details on Nibble Recalls: https://trynibble.app/recalls/01fed788-b7b3-48cb-8c3e-09f047e819fb